testimonial

Reviews

What our customers are saying

  • Response to estate agents it is a managed property that their own cleaners would not clean. We were told flat ok just a bit dusty. We got there no gas or electric to premises it was thick with grease walls and floors filthy it was mouse invested. They had no gas or electric to flat they did not know this. We stayed in flat when they arranged for the emergency services to reconnect service then the boiler did not work they would not send their own staff to deal with the emergency. Services. When the services reconnected the services we asked for a kettle to boil water as the central heating did not work, they refused. Our cleaners was at the flat for well over 6 hours helping them, they also had to clean in cold water including cleaning the oven thick with grease and a fridge freezer full of mold. Our cleaners picked up the keys from their office. We contacted them after being in the flat for over 6 hours and asked for them to collect the keys but they refused. Our cleaners had to put the keys through the letterbox as their staff went home. They got a fantastic clean under the circumstances that was of their making. They stayed in the flat and dealt with their emergency services because their staff would not. We never charged them for all them hours, we never charged them for collection and return of keys, we never charged them for assisting with emergency services on their behalf we are not a management company and we require our cleaners have essential services, i.e hot water to clean with and electricity for a hoover. This flat was over 3 floors and had 2 flights of stairs and they only said the job would take about 2 hours. Most companies would have left the premises immediately and asked them to rearrange the appointment and also recalculate the price of the clean to what should have been correctly quoted. Selclene went up and above what could have reasonably been expected of them and they did expect some type of payment,

    Jackie Holden
    1/14/2021

    Ferdinand and his sister cleaned my flat, including the rather elderly carpets, after some building work and they transformed it so that it sparkled! Nora at Selclene was efficient and helpful in confirming the services I needed and arranging for Ferdinand to visit. I am very happy with the thorough and careful job they did, and it was a pleasure to meet them and have them around. Highly recommended.

    rosemary sunter
    11/28/2020

    Selclene Southeast were very thorough with my flat in SouthEast London and I would definitely use again

    Steven Sanderson
    8/21/2020
  • We hired Selclene to do a full house clean after 8 months of building work so you can imagine the levels of dust and grime. Well worth the money, my house has never sparkled so much. Thanks to Fernando and the team, they really worked hard and did a brilliant job.

    Hannah Quinn
    8/21/2020

    Selclene provided a very good cleaning service and were always ready to help with any queries along the way. It is always nice to come home after work and find the the house clean and tidy.

    Rod Bradbury
    8/21/2020

    Very good clean from Fernando and his sister on behalf of Selclene. We were at an end of tenancy and it was a big townhouse that had been lived in by 4 people, the carpets needed a proper going over, as did most of the house. They came in, got on with it and really did a great job. The difference between when they came in to when they left was really noticeable

    I would recommend them as a very good company to use for end of tenancy clean

    Regards,

    Robert Sullivan

    Robert Sullivan
    2/07/2019
  • I have used Selclene regularly for several years and they are great. They are professional and always send round cleaners who do a great job. I have tried other cleaners every now and then, mainly because they were cheaper, but realised that the extra cost of using Selclene is worth it, because other cleaning companies send round people who are not professional cleaners and do a bad job. You always have to finish up after them and so you’ve basically wasted your time and money. Highly recommend them if you want your house properly cleaned!

    See Ying Yip
    5/11/2018

    Great Job Well Done I live in Greenwich and I recently hired a window cleaner through Selclene and he did a wonderful job inside and out. I highly recommend them for the level of service and the price. I will be using them again.Dan Ashford 62

    DannyA-17
    9/28/2016

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